Helping to develop professionals in the following areas:
‘Coaching is helping someone to achieve their goals by themselves, though not on their own’
Initiating conversations about poor performance, inappropriate behaviour or bad news are not things any of us look forward to, however, it is critical that managers develop the ability to have these conversations and manage them well.
Effective influencing is the ability to persuade someone to act or behave differently. It is important to recognise that this is not about being controlling or manipulative it is about the skills to get them to move willingly.
Budget limitations, staff cuts and competitive pressures all mean that people are being asked to do more with less. The good news is that we can develop new ways of working to cope with the changing demand as well as looking at ways to protect ourselves.
Communication is the cornerstone of working life and most successful people recognise the need to invest time in developing their ability to get their message across in the most effective, memorable and emotionally intelligent way.