About Me

"I thought the course was excellent. Splitting in to small groups to discuss problems was very effective and less intimidating for some staff; also time to consider problems individually was great preparation. Deborah also provided plenty of handouts that we could take away which is really useful in helping to recall information etc. It was a varied mixture of learning, group work, individual, reflective and brain storming."

Handling difficult conversations

"Very valuable. Relevant. Very good day. Totally secure and safe in participating. Deborah makes the day relaxed but informative."

Emotional intelligence

"I have thoroughly enjoyed this course. This module was useful to have a look at problems and problem solving in a very systematic way - very helpful indeed. Deborah’s style of teaching is excellent and very engaging."

Moving into management - problem solving and decision making

"Very enjoyable and informative day. Helpful advice & experiences from other participants which I can use immediately. As ever Deborah was excellent."

Managing successful teams

"Most of all I am thankful to Deborah Dalley who is able to draw our attention to techniques that can improve the way we run our day-to-day work. Again this was a very good course by Deborah who is excellent in keeping the discussion alive and the sessions interesting."

Time management and overcoming procrastination