Click on the links below for more information on each course and information on how to purchase.
Giving Constructive Feedback
Feedback is essential to our learning and career development. But so often we get feedback wrong – we handle feedback conversations poorly, or we avoid giving or receiving it all together. In this course, you’ll learn what good feedback is, and how to recognise and avoid many of the typical errors we can make when giving it. You’ll also gain more insight into why we avoid giving feedback at all. More information
Difficult Conversations – coming soon!
One of the most commonly cited reasons for not having certain conversations is the fear of doing it badly and making the situation worse. This online course will help you to review the reasons why we put off having these conversations and will provide practical ways to prepare and handle those critical encounters. More information