Feedback is essential to our learning and career development. It’s at the heart of effective teams and working relationships. A defining characteristic of a high performing team is the practice of effective feedback.  Underperforming teams often avoid giving feedback to one another or handle it so poorly that it makes matters worse, not better.

I can work directly with you or your teams in develop and cultivate an effective feedback culture.  I will introduce you to a coaching approach to feedback – the FED model – which is designed to ensure that our feedback is constructive, useful, and facilitates the learning of others. It also helps us avoid the pitfalls of advice-giving, making assumptions, blaming, or giving empty praise.

In addition, I’ve recently developed an online course – FED: A Coaching Approach to Giving Feedback – where individuals can study at their own pace.  This can be especially helpful to leaders and managers who have worked directly with me, and who now want to cascade and embed this learning to their wider teams. The course is available for individual purchase or can be made available to your teams or staff through a discounted group purchase.  Find out more about the course here.